1. Order Cancellations

You can cancel your order under the following conditions:

• Orders can be canceled before they are shipped. Once the order is shipped, cancellation is not possible.
• To cancel an order, please contact our customer support team contact.
• If payment has already been made, the refund process will be initiated as per the refund policy below.

2. Returns

We accept returns under the following conditions:

• The return request is initiated within [Insert number of days, e.g., "7 days"] from the date of delivery.
• The item must be unused, in its original packaging, and in the same condition as received.
• Perishable items, gift cards, and personalized products are not eligible for return.

To initiate a return, please contact us at [Insert Contact Details] with your order details and reason for the return.

3. Refunds

Refunds will be processed under the following conditions:

• If the order is canceled before shipping, a full refund will be issued.
• If the return is approved, a refund will be processed after the item is received and inspected.
• Refunds will be credited to the original payment method within [Insert timeframe, e.g., "5-7 business days"].

4. Non-Refundable Items

The following items are non-refundable:

• Items purchased during clearance sales.
• Digital products or downloads.
• Items that are damaged after delivery due to misuse or mishandling.

5. Contact Us

If you have any questions or need assistance with cancellations or refunds, please contact us at:

Thank you for shopping with WELGATE LIFESTYLE!